Shipping policy
🚚 Shipping Policy
At Nexa Mart 24, we are committed to delivering your orders quickly and safely.
📦 Order Processing
- Orders are processed within 24–48 hours after confirmation
- Orders are not processed or shipped on Sundays or public holidays
- You will receive a confirmation email once your order is placed
🚛 Shipping Charges
- We charge a flat shipping fee of ₹99 on all orders
- Any promotional free shipping offers will be clearly mentioned on the website
⏱️ Delivery Time
- Estimated delivery time is 3–5 business days
- Delivery timelines may vary depending on your location and external factors
📍 Delivery Coverage
- We currently deliver across India
- Remote areas may experience slight delays
🔎 Order Tracking
- Once your order is shipped, you will receive a tracking link via email or SMS
- You can use this link to track your order in real-time
⚠️ Delays & Issues
While we strive for timely delivery, delays may occur due to:
- High order volumes
- Weather conditions
- Courier partner issues
In such cases, we will keep you informed.
❌ Failed Deliveries
- Please ensure your shipping details are correct
- If delivery fails due to incorrect address or unavailability, re-shipping charges may apply
📞 Need Help?
If you have any questions about shipping:
📧 Email: nexamart024@gmail.com